At Comptracks Systems, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services.
Information We Collect
- Personal details like your name, email, and phone when you contact us.
- Technical information such as IP address and browser type.
- Billing or account details when using our services.
WhatsApp and Meta Platform Data
Comptracks Systems uses the WhatsApp Business Platform provided by Meta Platforms, Inc. When you communicate with us via WhatsApp, we may collect and process your phone number, message content, and interaction metadata solely for the purpose of providing customer support and service-related communication.
We do not share WhatsApp message data with third parties except where required to operate our services or comply with legal obligations.
How We Use Your Information
- Provide and improve our software solutions.
- Respond to inquiries and offer customer support.
- Send service updates with your consent.
- Comply with legal and regulatory obligations.
Data Protection
We implement appropriate technical and organizational measures to keep your data safe and secure.
Sharing of Information
We do not sell or rent your personal data. We may share information only:
- With trusted service providers assisting us in delivering services.
- If required by law or government authorities.
Your Rights
You have the right to access, correct, or request deletion of your personal data, including WhatsApp-related data collected through our services.
To exercise these rights, contact us at:
Email: systems@comptrackssystems.com
Phone: +254 757 859 767
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.